Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Alternatively, you can email your inquiry to us at firstname.lastname@example.org, or use the CONTACT US form on our website.
Q: What are your shipping costs?
A: We offer FREE SHIPPING on most orders, to the 48 states. International orders will be weight and size based, starting at $65 for small orders.
Q: What is your lead time to ship?
A: Our standard lead time on all orders is 3 business days. Some special kits and large orders may take more time to put together. In many cases, orders will ship same or next day.
Q: Where are your parts manufactured?
A: We carry parts from over 20 listed suppliers, who have parts manufactured around the world. We put a lot of attention to quality control and customer satisfaction, and will only purchase parts from reliable vendors so we do not need to deal with the hassles of returns.